Thursday, July 24, 2014

June Satisfaction Survey Winner

Each time you complete the satisfaction survey emailed to you after the TAC has closed a work ticket, you will be entered into a drawing to win a free lunch at The Rock. The drawings will be held at the end of each month throughout 2014. The winner for the month of June is

Acrobat Advanced Search

Are you unable to find a PDF file that you know you created and saved in a specific folder? There is a solution to finding lost documents! The tool is Acrobat Advanced Search.

Monday, July 21, 2014

FLITE Office 2013 Upgrade

Office 2013 will be installed on all open space and lab computers in the FLITE building this summer, 2014. 

Training on Office 2013 is available through Atomic Learning and Lynda.com.

Learn How to Use Assistive Technology

Accessibility key on a keyboard
Did you miss the webinar on Atomic Learning Features and Assistive Technology? Not a problem! The webinar was recorded, so you may view it at your convenience. 
 

OneDrive Now Has 1 TB of Space!

Microsoft Office 365 logo
Microsoft has now increased all Office 365 OneDrive storage space to 1 TB (terabyte). This does not affect your mailbox space; just your file storage “in the cloud.”
In a post on the OneDrive Blog, Microsoft explained the move to

Monday, June 30, 2014

Reassuring Our Customers

Knock Your Socks Off Customer Service image
Everyone wants to be assured that the people they come in contact with are capable of helping them. Some may call in with a preconceived idea of the type of customer service they will receive. It is our job to reassure you that we can and will help.

The following are a set of reassurance factors that TAC staff follow to help create trust with you, our customers.

New Computer Bundles at the Equipment Resale Store

Fireworks display during Fourth of July Celebration
This month is all about savingsThe Computer Equipment Resale Store now has Dell Computer System bundles, equipped with everything you need to get connected. Systems include a desktop, a 15" LCD Flat Panel monitor, Dell keyboard and mouse combo, speaker set, and every cable you need to get your system up and running.