Friday, February 27, 2015

Verismic Power Management Program Update

The Verismic Power Management Program continues in the Implementation Phase. Buildings that have already received the power management profile include General Services, Granger, CSS, first floor of FLITE, Ice Arena, Sports Complex, and Prakken.

The power management profile will affect all computers in these buildings that connect (permanently or temporarily) to the wired network. Wireless networks will be included at a later date. Computers will enter sleep mode after two hours of inactivity. To learn how to wake up your computer from sleep mode, click here

Some specialized use computers may need to be excluded from this program, for example, those that are critical to building controls, digital signage, or printing for a computer lab. To request an exception, call 231-591-4822 or write an email to TAC@ferris.edu with the subject of “Computer Power Management exception request”. Please provide your name, building code, room number, phone number, computer name, and barcode number of the computer(s), as well as a description of why the computer needs to be excluded. Leadership will review each request on a case-by-case basis.

Note: A University wide exception has already been made for Microsoft Surface Pro, Dell Venue, and HP Pro x2 tablets. We understand that the typical sleep time for these types of devices is much less than the power management program adheres to and this global exception will help conserve battery life for your device. New models will be added as an exception as University standards are developed. If you have a Windows tablet that is not a Microsoft Surface Pro, Dell Venue, or HP Pro x2, please use the procedure above to request an exception for your model.

If you have any questions or comments, please contact TAC at 231-591-4822 or toll free at 877-779-4822, or by email at TAC@ferris.edu

Thursday, February 26, 2015

March Town Hall - Technology Assistance Center

Miss the town hall? Catch up with the Tegrity recording here.

Technology Assistance Center


Please join us for our outreach effort as the Technology Assistance Center presents a brief overview of what is happening in TAC and ITS and how it affects you.

Friday, March 6, 2015
1:00 p.m. - 2:00 p.m.
Michigan College of Optometry 
Room 210

Presentation Topics:
New PC vendor - HP/Sehi
MyFSU Upgrade
Verismic Power Management Program
File Storage Space
Digital Signage
Free Adobe & Microsoft Products for Faculty & Staff
Q & A session at end of presentation

For more information:
Sharon DelBello
Coordinator of Technical Education & Outreach
Technology Assistance Center
231-591-3025





Time Off Request System - Update

You may recall that Information Technology Services hired a consulting firm to develop the replacement time off request system to work in our new Office 365 environment. As we tested and retested the product that was developed, we felt the functionality and features were not adequate for the university to use. Although much work and effort has gone into the development of the new system, we decided to look at other options.

The good news is that in the past year, many new commercial products became available that have many of the features we have been looking for. Information Technology Services, Human Resources, and Payroll revisited the functional criteria, and developed a short list of potential vendors. This short list should be narrowed down to the top two by the end of February.  Watch for a University Wide Notice for presentations of the top two products, and attend if you are interesting in helping us select a solution.  The goal is to decide on a product by the end of March.

We will keep you informed on the product selection and implementation time lines in future communications.

We know that the current process is difficult to use, and we apologize for the inconvenience that this has caused you. Thank you for your patience.

Written By
John Urbanick
Chief Technology Officer
Ferris State University

Evaluating Windows Tablets for a University Standard

Windows logoAs announced in a December 2014 newsletter article, the University has switched computer vendors from Dell to HP and is now working with a third-party vendor, Sehi, to facilitate our Windows PC and laptop needs. This does not change anything associated with our Apple relationship.

The Ferris Desktop and Classroom Standards Committee has formed a subcommittee to evaluate, test, and select a University standard for Windows tablets. The Tablet Review Team is evaluating the following Windows tablets and will select one as a mid-grade budget option and one as a power user option.

  • * HP ElitePad 1000 G2 
  • * Lenovo ThinkPad 10 
  • * HP Pro x2 612 G1 
  • * Microsoft Surface Pro 3 

Once the Tablet Review Team has made a decision as to which Windows tablets will become a University standard, the tablets will be made available for purchase as a standard purchase request item through the Technology Service Portal link within MyFSU. Stay tuned for more updates!

If you have any additional questions, please contact the TAC at (231) 591-4822, toll-free at (877) 779-4822, or by email at TAC@ferris.edu.



Friday, February 13, 2015

Mac X 10.10 Upgrades

Faculty and staff can now upgrade their personal and University Mac computers to the newest OS X Yosemite 10.10 operating system. Unfortunately our Lotus Notes license does not allow for any new installations, so any new Macs that do not already have Lotus Notes installed will not be able to install the Lotus Notes client in order to use the Time Off calendar. If your Mac already has Lotus Notes client installed and you upgrade, Lotus Notes will continue to work. If you are currently using the Lotus Notes Time Off calendar and you need to submit a time off request, contact the person who processes your payroll, they or your manager have the ability to create a request for you. There is no problem with using a computer with Yosemite on the wireless network anymore.

If you have questions or need any assistance in regards to this upgrade for university computers, contact TAC at TAC@ferris.edu or at 231-591-4822 or toll free at 877-779-4822. If you need assistance upgrading your personal computer, please take it to STS located in University Center 108.

Written by: Susan Cherry

Wednesday, January 28, 2015

Free Office Products for Faculty & Staff!


The wait is over! Microsoft Office is now FREE for faculty and staff, you no longer have to pay the $9.95 fee. This is for your personal computers, so please do not download onto University computers. For each faculty/staff email address, you can download Office on up to five computers (PC or Macs), and on up to five different mobile devices (iPhones, iPads, tablets, etc.).

Follow these instructions to download Microsoft Office for personal computers.  
Follow these instructions to download Microsoft Office mobile apps for free. These include Word, PowerPoint, Excel, and OneNote. 

Written By: Susan Cherry

Free Adobe for Faculty and Staff

Adobe Creative Cloud

It has come to the attention of ITS that many of you have received emails from Adobe about a change in their programs. As a result of Ferris and Adobe signing a three year contract, Adobe is offering free home use for faculty/staff cloud software consisting of titles that were previously part of the Master Collection.

In addition, for your office computer, if you currently have the Adobe Creative Suite, you can request an upgrade through the Technology Service Portal, which can be found by going to MyFSU under the Login Links channel, by creating a Purchase Request. This upgrade will be through the Creative Cloud and will include the Adobe Master Collection.

This includes:

Adobe Software Products

Note: Adobe Acrobat X Pro can also be installed separately if you do not wish to have all the other programs.

Adobe is also offering their Master Collection for a limited time free for home use as well. You must use your ferris.edu email in order to receive the one-year free use of these Adobe products. To get Adobe on your home computers go to the web store at https://ferris.onthehub.com/.

To complete the download follow these simple instructions:
  1. Log into the site with your ferris.edu email.
  2. Click the “Sign In” link in the top right hand corner.
  3. Click on the “Register” button right below the sign in box. You will be asked to enter your Ferris email with which you will be verified.
  4. Upon verification, proceed with the registration process and submit the form.
  5. An email will be sent to your account to confirm the address (this is to ensure that users are being verified with their profile and not trying to use another member’s account to register.)
Note

As the University has a limited amount of licenses for University-owned computers, please be sure that you absolutely need these Adobe products. If you do not, please do not request to have them put on your University-owned device.

This software is only for home computers only. If it is installed on University-owned computers it will cause licensing issues with the Ferris owned version and result in errors.

TAC is not responsible for any support related to the home installation and has no ability to troubleshoot registration and installation issues. If you need assistance with the download portion, you will need to contact Adobe for support at (800) 833-6687. You can also find support at http://helpx.adobe.com/support.html

If you have questions about the home use program please contact TAC at 231-591-4822 or toll free at 877-779-4822.

Written By: Baily Darnton