On December 19th, the vendor who runs the Tegrity server for us updated the software. One of the main changes you may have noticed is that the Tegrity icon in the system tray was not working and you had to go through FerrisConnect to get into Tegrity. As of January 13, 2012, this issue has been resolved. You are now able to log in to Tegrity to start a recording using the system tray icon.
As a reminder, Internet Explorer (7 or 8) and Safari are the preferred browsers to use with Tegrity. Firefox is not recommended, as it requires a special add-on to be installed.
If you need more information, please feel free to contact the TAC, at 231-591-4822 or toll-free at 877-779-4822.
Written by: Susan Cherry, Scott Randle, and Jody Gardei