Friday, August 3, 2012

Meet the New First Level Support Coordinator in TAC

The TAC is happy to introduce Nate Wallace, the new coordinator for First Level Support. He comes to us from Calvin College where he received 6 years of experience as a Customer Support Specialist. Nate also played a more technical role as the Systems Engineer for the Windows Desktop Environment and was instrumental in the implementation of the Virtual Desktop Infrastructure (VDI) system into Calvin’s computer lab environment. His experience with
Active Directory (AD) makes him a valuable asset for ITS as we migrate from Novell to AD.

Nate and his family reside in Rockford. He enjoys playing golf and basketball, as well as chasing his son around the yard. Welcome to Ferris Nate!